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Very homely place and they offer you a coffee every time
Satisfied with service but due to a mistake lost a lot of fuel from a pipe not being put on properly and was at the garage for over four hours
Lee and Michael made process of buying the car extremely painless and easy. Can't fault the service
I have found the team at Country Garage very helpful and friendly
Staff were very thorough and also went over and above their main need. Very happy with their service. Excellent.
Asked garage to look small piece of rust on a nut anti-static strap on boot in case it was anything to worry about. Nut was removed, brushed and a drop of grease then charged £40. This was excessive charging even for BMW literally 5 min work.
After being a costumer with the Country Garage fo many years I have total faith in every aspect of my dealings from purchase to servecing or to any other concern on might have.Mr Walker and his management team take a pride Ill they do.
I had an intermittent fault and the service team were determined to correct it which they did.
Excellent professional service, magnificent facility
Friendly family run business who will do anything to help
all ran smoothly
This is the third time I have been disappointed, I've been with them 25 years or more, and had quite a few cars from them I thought I would give them another chance because of the Recall I have absolutely no trust in the Country Garage now .
fantastic friend service
The usual impeccable service from Richard and his team
Always same high standard achieved year after year.You know what you are paying for before the service begins & when your car is ready after service an explanation of the charging is always given, if required.
Completely satisfied as how I was dealt with by Sandra from my phone call to remind me of the fluid change, the booking in experience and then the return of my vehicle after the completion of the work including a documented vehicle check for info.
First class service better value for money compared to say Mazda .
Collected car and on driving away car pulled to the right. Warning lights came on. Steering was not centred therefore I had driven away several miles in what could have been a dangerous car. Returned car and very little in way of apology.
Just works very well
The staff at Country Garage could not be more helpful or polite
Everything was done in a timely manner
Less than 50 miles after having left the garage the oil light came on
Not a service. The car was brought in on a breakdown truck. Problem solved and fixed on day 1. Returned to me on the following day.
Relaxed environment to wait in while job completed
I would be completely satisfied but for the state my engine comes back in after having an oil service is a disgrace.. This has happened on my last two visits and even after telling the desk "please ensure my engine is wiped down" is doesn't happen!
The service that was needed was done
Excellent service provided.
Matter was dealt with as requested. Cleanliness of car on return could have been much better. Wheels were hatprdly washed at all!
The apointment was quick and easy to make.Staff were helpful and pleasant.
Great customer service, as usual. Not completely satisfied this time as oil level is only just above the minimum level. It is always filled to the maximum so it's likely I'll have to go back for a top up at some point. This has never happened before.
Amazing team - very professional and friendly
My car was service in good time and the car was checked over and I was given a hard copy of the overall condition of my car.
friendly, helpful and professional people
same as above and annoyed that they were not able to log into my computer to register the service due to your system being down
Brilliantly looked after from the moment I arrived. Superb service from a superb team.
The level of customer service at the Country Garage is second to none.
Very efficient polite and accommodating
got everything I wanted in a very pleasant atmosphere
Again I found the whole experience the whole experience pleasant
The service experience was excellent -really pleased. The receptionist Sandra made it so easy for us - to have our car repaired and back on the road with in a short time.
The work required was carried out to my satisfaction and the car that was available for my use whilst the work was being carried out was more than satisfactory.
Brilliant local garage that my family have used for years.
It seemed to take a long time for the recall procedure.
Looked after from start to finish
They informed me when my service was due and arranged everything for me
My car was booked in by Sandra at service reception and she fully explained what was happening in that there were two types of fix for my car. In the end up it was the minor one and so my car wasn't detained too long at the dealership, always a bonus
Offered to collect and deliver my car.
Car went for 1st service and came back not cleaned inside. I rang to complain and was told it had been cleaned which was untrue. Won't be using them again as in the past David Prentice serviced my cars and they were returned spotless. Disappointed!!!
I always use this garage and have never had any problems with them.
The Garage were true to their word i.e. - told me beforehand how long it would take, however they didn't provide me with an estimate if the cost.
It gave me a little time for myself and daughter to sit and catchip
Generally fine but expensive for oil and filtrt change and at 14000 miles done i have another service at 19000
Satisfied with work carried out
Always very good service and nothing is too much trouble to them - always very helpful
The vehicle selection, purchasing and hand over processes went very smoothly.All my questions were answered fully and promptly.I was slightly disappointed that one option advertised was not available when the vehicle was ordered.
Simple from start to finish the sales advisor Mr Paul Diamond sorted out my requests to the last letter and informed me informed every step of the way.Mr Diamond kept me up to date from my order to its delivery on 13/09/17 leaving me just to pay bill
Country garage always look after you
The car was in brilliant condition all shiny etc, and all the features of the new gadgets were very well explained.
Lee was very helpful and knowledgable about the vehicle.
Very helpful staff. Very patient.
From the minute I walked into the showroom , I felt comfortable and the salesman walked me through the options available on the new car and helped me get the best deal possible without and hard sell tactics.
Very friendly staff,keep me updated through the process.
Entirely down to the professionalisim of the sales person